We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged womensknitdress in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers.

We will call you to inform you that a substitute item is available and will only ship it to you with your permission. Returns and Exchanges What is the ClothesCompany satisfaction guarantee? How do I return an item to ClothesCompany? How do I exchange an item I''ve received for something else? How do I return or exchange a gift bought for me from ClothesCompany? I lost my packing slip. What information do you need for my return? What do I do if ClothesCompany shipped me the wrong item(s) or my order was damaged womensknitdress in transit? Will I get a full refund for my return? How long does it take to get my refund? Who do I contact to ask about my return? Back to FAQs What is the ClothesCompany satisfaction guarantee? BACK TO TOP Every item is 100% guaranteed! If, for any reason, at any time, you''re not completely satisfied with your purchase, return it for an exchange or refund (excluding delivery charges), no questions asked. Our promise is backed by over 10 years of pleasing discerning customers.

ClothesCompany isn''t just a great catalog to shop from, it''s is a great place to work, too! Click here to visit our corporate site to learn about employment opportunities, benefits, and our locations. How do I contact your corporate offices? BACK TO TOP Hanover Direct, Inc.''s corporate womensknitdress offices are located in Weehawken, womensknitdress New Jersey, right across the "pond" from the Big Apple. Perched atop a pier in beautiful Lincoln Harbor, we enjoy a breathtaking, panoramic view of the Manhattan skyline (and of course the yachts next to us in the marina!). How do I request a catalog for myself or for a friend? BACK TO TOP If you''d like to receive our FREE, full-color catalog, or send one to a friend, just click here. You should expect to receive your first copy in about 2-3 weeks. How do I inform you of an address change so I can continue receiving your catalog? BACK TO TOP To update your account with your current address, please call us at 1-800-111-1111 or send us an email at custserv@ClothesCompany and include both your previous and new addresses.