When that happens, we will immediately notify you via email with the anticipated shipping date. Most items that are backordered are expected to arrive in our fulfillment center within 30 days. We ship all ordered items as they become available, so if you have ordered more than fashions one item and any of those items is on backorder, you will receive multiple shipments. You will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a question about my order? BACK large TO TOP If you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? BACK TO TOP

When that happens, we will immediately notify you via email with the anticipated shipping date. Most items that are backordered are expected to arrive in our fulfillment center within 30 days. We ship all ordered items as they become available, so if you have ordered more than fashions one item and any of those items is on backorder, you will receive multiple shipments. You will be billed shipping for each item on a pro-rated basis (based on the total dollar amount of your order) as it ships. How do I check the status of my order or contact you if I have a question about my order? BACK large TO TOP If you have any question about your order, including order status, call us at 1-800-111-1111 or email us at custserv@ClothesCompany Please include your name, address, and order confirmation number in addition to your question so that we may assist you as quickly as possible. An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? BACK TO TOP

BACK TO TOP To change your email address you will need to unsubscribe using your current email address (see size detailed instructions below), and then sign up again on our site with the new address. If your old address has expired and you no longer have access to it, you won''t need to unsubscribe -- we will receive an error report when we attempt to send email to the invalid address and will remove it automatically. How do I unsubscribe from your email? BACK TO TOP We hope our emails offer something of value for all of our subscribers, but we understand that some people receive too much email. If you need to unsubscribe, follow these fashions instructions exactly: send an email from the email address where you''re currently receiving our newsletter to optout@ClothesCompany with the following subject line: UNSUBSCRIBE ClothesCompany. We will process large your request as quickly as possible. I don''t want my name, postal address or email address given or sold to anyone else. How do I inform you of my preferences? BACK TO TOP