I saw a product in your catalog but don''t see it on your Web site. Can I still order knittunics it? How do I know if a product I see on your site is in stock? Do I have to pay sales tax? knittunics Doesn''t the Internet Tax Freedom Act say that I don''t have to pay sales tax when shopping online? How do I complete a purchase online? Is shopping online at ClothesCompany secure? Can I order online without a credit card? Can I phone, fax, email or mail in my order? Can I save my shopping cart if I''m not ready to check out? What are cookies? What do they do? How do I set my browser to accept cookies? Order Processing and Shipping Information When is my order processed? What shipping methods are available? How much does shipping cost? If my selection is "backordered," what happens? How do I check the status of my order or contact you if I have a question about my order? An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? If my selection is "cancelled," what happens? Do you ship internationally?

I saw a product in your catalog but don''t see it on your Web site. Can I still order knittunics it? How do I know if a product I see on your site is in stock? Do I have to pay sales tax? knittunics Doesn''t the Internet Tax Freedom Act say that I don''t have to pay sales tax when shopping online? How do I complete a purchase online? Is shopping online at ClothesCompany secure? Can I order online without a credit card? Can I phone, fax, email or mail in my order? Can I save my shopping cart if I''m not ready to check out? What are cookies? What do they do? How do I set my browser to accept cookies? Order Processing and Shipping Information When is my order processed? What shipping methods are available? How much does shipping cost? If my selection is "backordered," what happens? How do I check the status of my order or contact you if I have a question about my order? An item I''ve ordered is on backorder and I do not want to wait for it. How can I cancel it? If my selection is "cancelled," what happens? Do you ship internationally?

If you''ve reviewed our FAQs and still have a question, you can call us at or send us an email at custserv@ClothesCompany. Please include complete information as applicable when making your inquiry so that we can respond as quickly and accurately as possible. How do I apply for a ClothesCompany ShopExtra credit card? BACK TO TOP To request an application for the ClothesCompany ShopExtra credit card, call us at 1-800-111-1111 or send an email to custserv@ClothesCompany. Be sure to include your complete name and address so we can mail it to you. Who owns the ClothesCompany catalog? BACK TO TOP ClothesCompany is owned by Hanover Direct, Inc., a leading direct marketer of 12 well-known specialty brands. We serve more than 25 million customers around the world and employ more than 2,700 people coast-to-coast and as far away as India. If you would like to learn more about Hanover Direct, click here to visit our corporate site. How do I find out about employment opportunities with ClothesCompany or your parent company, Hanover Direct, Inc.? BACK TO TOP